I think you have to look at the bigger picture - the amount of time you've spent so far on trying to sort this place out is vast - the Paula hours, the time thinking about it, the time worrying about it and it's only been getting worse. How much time this week alone have you devoted to it and you aren't getting anything positive back at all and they couldn't even help you by trying to make you comfortable for this upcoming event where you were told to bring your own chair! That's disgusting.
