It is good that they are saying something. But I would think that could have been worded way more strongly with better examples. It is such a problem for people with mental health problems to deal with ordinary life and really not enough is done to help with that in so many places.. I would have liked them to say it with a lot more umph!
I suspect they will. This statement is the first step after initial research, and their research will be continuing in the autumn. Citizens Advice are not known for holding back .
The purpose of life is not to be happy. It is to be useful, to be honorable, to be compassionate, to have it make some difference that you have lived and lived well.