They interpreted my apology for not researching their company prior to the interview due to a hectic week as me being "too busy to do the research."

There's probably a lot they don't know, so I won't lash out for them being harsh with me, but I have a wife and 3 children to look after. When I'm only given 2 days to prepare, there's only so much I can do in terms of research, and most of that time was spent working out the best route to drive there.

My first appointment for one-to-one is in early December, but I'm used to these sorts of things being in excess of 2 weeks to sort out.